Payment Methods & Refunds

Sentara SelfTest Refunds & Payment Methods

Refund Policy

Sentara SelfTest refunds may only be granted prior to specimen collection.  To request a refund for payment made online, please send an email to: selftest@sentara.com

Payment Methods

You can pay for your Sentara SelfTest in a variety of convenient methods.

  • Online methods of payment include major credit cards such as Visa, Mastercard, American Express and Discover. 
  • If you prefer to pay via personal check or cash, you will need to visit one of the locations listed below to obtain a brochure and process the cash/check payment. 
Sentara Norfolk General
Hospital Outpatient Pharmacy
600 Gresham Drive
Norfolk, VA 23507
Mon. - Fri., 9 a.m. - 6 p.m.

Greenbrier Healthplex
713 Volvo Parkway 
Chesapeake, VA 23320
Mon. - Fri., 7 a.m. - 5 p.m.
Saturday, 8 a.m. - 11:30 a..m.

Sentara Virginia Beach General Hospital - Cashier
1060 First Colonial Rd.
Virginia Beach, VA 23454
Mon., Tues., Th. & Fri., 8:15 - 4 p.m.
Wed., 8:15 - 3:30 p.m.

Sentara Careplex Hospital Pharmacy
3000 Coliseum Drive
Hampton, VA 23666
Mon. - Fri., 9 a.m. - 5:30 p.m.

Sentara Leigh Hospital Registration
830 Kempsville Rd. 
Norfolk, VA 23502
Mon. - Fri. 9 a.m. - 4:30 p.m.

Sentara Independence Registration
800 Independence Blvd.
Virginia Beach, VA 23455
Mon. - Fri., 9 a.m. - 4:30 p.m.

Sentara Obici Pharmacy
First floor
2800 Godwin Blvd.
Suffolk, VA 23434
Mon. - Fri. 9 a.m. - 4:30 p.m.

Sentara Port Warwick II 
Registration
1031 Loftis Blvd.
Newport News, VA 23606
Mon. - Fri., 7 a.m. - 3:30 p.m.

Sentara Williamsburg Regional Medical Center
Pharmacy
100 Sentara Way
Williamsburg, VA 23188
Mon. - Fri., 10:00 a.m. - 5 p.m.

Sentara Princess Anne
Advanced Imaging Center
1975 Glenn Mitchell Dr., First Floor
Virginia Beach, VA 23456
Monday - Friday 
7:00 a.m. - 5:00 p.m.
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